SUMMARY

The Relationship Manager is responsible for the finding, development, and support of key client relationships for Corporate Travel’s Educational Tours division. Relationship Managers represent the organization to the public and thus are required to have strong spoken and written communication skills, poise and acumen speaking before large groups, keen attention to detail and accuracy, and drive to selflessly serve others.

RESPONSIBILITIES

· Work with clients and the Corporate Travel Project Management Team to develop world-class itineraries

· Maintain a command of Corporate Travel’s Educational products and procedures

· Seek to grow and expand the number of qualified group leader client contacts

· Work with group leader client contacts to develop itineraries that both support the ambitions of the group and incorporate the recommendations of the organization

· Continually self-educate on the company’s most commonly served destinations inclusive of recommended lodging, dining, and entertainment attractions

· Collaborate with the Graphic Design team to develop accurate brochures and other promotional collateral

· Ensure the timely delivery of client documents

· Facilitate sales meetings and departure meetings to group clients

SKILLS & QUALIFICATIONS

· Bachelor’s degree in business, education or teaching

· Disciplined accuracy and attention to detail

· Flawless punctuality and timeliness

· Familiarity with domestic educational destinations

· Passion for event management and educational travel

· Familiarity with the MS Office Suite, including Excel, PowerPoint, and Word

· Professional interpersonal (written and oral communication) skills

· Ability to manage multiple projects simultaneously of varying complexity while protecting quality of work

· A client-first mindset

· Ability to work full-time

· Ability to travel for training, sales and event production purposes

· Willingness to support endeavors outside of business hours when necessary

· Patience and empathy for clients and peers

· The ability to present calmly while under pressure

· Aptitude for work in a high-paced office setting

If you are interested in this position, please send your resume to Cathy Bilinski, cbilinski@ctscentral.net.